FAQ

❓ Frequently Asked Questions (FAQ)

📦 Do you ship internationally?
Yes, we ship worldwide. Your RitualLift can reach you wherever you are.

🚚 Where is my order shipped from?
All orders are shipped from our logistics center in Asia, with tracking available.

⏱ How long does delivery take?
Estimated delivery time is 2 to 4 weeks, depending on your country and current demand.

🧾 What payment methods do you accept?
We accept credit and debit cards (Visa, Mastercard, AMEX) and PayPal payments.

❌ Can I cancel or modify my order?
Yes, but you must contact us within 12 hours of placing your order. After that, your order may have already been processed and shipped.

📩 What if my product arrives damaged or incorrect?
Please contact us immediately at our support email with your order number and product photos. We’ll resolve your case as soon as possible.

💸 Can I return the product?
Yes. If you’re not satisfied with your purchase, you can return the product for a full refund. Just contact us to arrange the return.

💳 When will I receive my refund?
Refunds are processed within 7 to 10 business days after receiving the returned product and will be credited to your original payment method.

💰 Do I have to pay customs or import taxes?
In some countries, local customs or import taxes may apply. These are the customer’s responsibility and depend on local regulations.

Have more questions?
📩 Email us at info@beautyritual.store and we’ll get back to you soon.